Roberto - WhatsApp AI Assistant
For Elecsol Electrical in Australia, I built Roberto, a WhatsApp AI assistant that runs the business by chat and voice note. It creates and closes jobs in ServiceM8, files every voice note as a PDF to Google Drive, and sends morning and evening briefings. Built on n8n, Supabase, Claude and AssemblyAI.
The Challenge
Running an electrical contracting business meant juggling jobs, staff check-ins, voice notes, and daily updates across ServiceM8 and a stack of apps. James needed one place to run it all, without learning new software.
Results
- One WhatsApp assistant replaced a stack of separate apps.
- Jobs, tasks, and staff notes are managed by voice or text, hands-free in the field.
- Every voice note is transcribed, documented, and filed automatically.
- Daily briefings keep the whole operation visible without opening a dashboard.
The Solution
- 1
Roberto is a WhatsApp AI agent, so James runs the business by text or voice note without opening ServiceM8 or anything else.
- 2
A custom tool layer connects him to ServiceM8 to create, assign, update, and close jobs on command.
- 3
Long-term memory lives in a Supabase vector database, so he recalls any past conversation, task, staff 1-on-1, or toolbox item on request.
- 4
Voice notes are transcribed, turned into formatted PDFs, and filed to Google Drive automatically.
- 5
He sends morning and evening briefings, and logs group chats silently, replying only when mentioned.
Want a system like this in your business?
Book a free call and I will show you exactly how this would work on your stack.
